Book Your Onchain
Support Appointment
Facing issues with your Onchain DeFi wallet, transaction, or account
setup? Schedule a quick callback or one-on-one support session.
Crypto.com Wallet Support
Need help with your Onchain DeFi Crypto Wallet? Our Experts are Available around the clock to assist with your wallet issue any time
Contact Onchain DeFi Support : +1(866) 240-4374
Whether you’re setting up a new Onchain DeFi wallet or need help recovering access, our expert team is available 24/7 to guide you through secure and easy solutions
Open a New Account
Our crypto specialists are available 24/7 to help you set up your new Onchain Wallet securely and quickly.
Call Anytime : +1(866) 240-4374
Get Started Instantly via App or Web Wallet
Online Services & Technical Help
Need help accessing your Onchain DeFi Wallet or navigating the app?
Available 24/7: +1(866) 240-4374
Live Chat: Instantly through our mobile app or desktop portal
Help With an Existing Account
Trouble logging into your DeFi wallet or recovering your seed phrase?
DeFi Wallet Recovery Support (24/7):+1(866) 240-4374
Reach out through the Onchain DeFi Wallet support portal or secure chat
International Support
Worldwide crypto users welcome. We provide multilingual 24/7 DeFi wallet support.
Crypto.com Onchain Swaps, Bridging and Purchase
How do I customize the transaction settings for the swap function in Onchain
Why did my swap transaction fail?
How do I trade in Crypto.com Onchain?
Crypto.com Onchain - Degen arced
How can I reset my passcode with my recovery phrase?
How do I back up my wallet to iCloud or Google Drive?
All About: 2FA on Crypto.com Onchain
Can I connect multiple wallets to my Crypto.com App?
All About Anti-Phishing on Crypto.com Onchain?
How do I connect my Crypto.com App to Crypto.com Onchain?
How many Crypto.com app accounts can my Crypto.com Onchain be connected to?
Send and received CRO the difference between native CRO en ERC-20 CRO
Crypto.com Onchain Extension
How to Import a Network to wallet Extention?
How do I purchase tokens on the Crypto.com
Onchain Extension?
What can I do if I forget my Crypto.com
Wallet Extension's password?
How do I create a new wallet in the
Crypto.com Onchain Extension?
How do I purchase cryptocurrency in the Crypto.com Onchain Extension via the
Crypto.com App?
How do I connect the Crypto.com Onchain
Extension to the Crypto.com App?
What methods can I use to import a wallet to
the Crypto.com Wallet Extension?
How do I import an existing wallet to the Crypto.com Wallet Extension with its
recovery phrase?
How do I swap tokens on the Crypto.com
Onchain Extension?
Global Support Line: +1(866) 240-4374
Available worldwide for all wallet issues
Headquarters & Mailing Address
Support Division
One North Jefferson Ave.
St. Louis, MO 63103
Important Security Reminder
For your protection, please do not share any of the following in
emails, chats, or phone calls:
-
Account numbers
-
Usernames or passwords
-
Social Security numbers
Also, we cannot accept these via chat or phone:
-
Buy/sell crypto orders
-
Transaction confirmations for disbursements
-
Requests to send or receive funds
Always use the official Onchain Wallet app or site for secure actions.